Cancellation policy
Subscriptions
When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.
Some subscriptions may auto-renew at the end of their duration. If you don’t want to renew a subscription you can cancel it.
If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there.
In the event that there is a change in the price of the goods or shipping included in your subscription, we will notify you of the change and provide you with the option to either accept the new price or cancel your subscription. If you do not cancel your subscription, you will be charged the new price for your next delivery.
When you subscribe to our service, we require a minimum commitment of three deliveries to qualify for any applicable discounts. We understand that circumstances can change and you're free to cancel your subscription at any time, but please note that any discount you received is based on this minimum commitment, and cancelling before fulfilling it will result in the forfeiture of the discount. If you have any questions or concerns about this policy, please don't hesitate to contact us.
We're committed to providing you with the best possible subscription service, and we may need to update these terms to achieve that goal. It's your responsibility to review these terms periodically to stay informed of any changes. If you continue to use our service after any updates, you're agreeing to the new terms. We'll always aim to make sure we communicate any changes clearly and keep the process as easy as possible for you. If you have any questions or concerns, please reach out to us.
See our returns policy for more details on returns and refunds.